Product: Discovery Benefits Flexible Spending Account Clear all filters (6 of 6 reviews match)
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Now I do not have that money to get the medical care I require. Don't you hate those companies that hide their scandalous, money making BS in the fine print? DO NOT DO BUSINESS WITH THIS COMPANY !! Since I must reach the minimum 100 word limit in order to submit, let me just say DISCOVERY BENEFITS...
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1.3
Product
Discovery Benefits Flexible Spending Account
I liked
  • Green color on the web page
I didn't like
  • For the company to take advantage of me and keep my money
#1097860
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Their website is outdated and their customer service is not helpful at all.It seems like 2 people work at this company or something. I got locked out of my account and every company has a password and user name recover system. NOT this company. You have to call and...
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Anonymous
Anonymous

Worst company in the world. They are chosen over anybody else due to their low cost to employers at the cost of worst services! The customer service rep who takes your call wi...

Anonymous
Anon

I have been trying to cancel my cobra account. They will not do this for me over the phone - it must be done via email, but I email the termination form and they do NOT proce...

Product
Discovery Benefits Flexible Spending Account
#951551
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I had a claim that the service date was from last year. I just received the bill because of insurance denials, etc. I am now responsible for the balance of $349. NO problem because I have my flex spending balance of over $700 to cover it. NO! It is being denied...
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Anonymous
Anonymous

The date of service is a Federal regulation, not something the company decides. If you have issues, talk to your local congressman.

Anonymous
Anonymous

Let's start off with the bad news first. The bad news is that you can't pay for services rendered in prior years with this years FSA dollars. That's just how FSAs work. These ...

1.3
Product
Discovery Benefits Flexible Spending Account
#935390
Reply to reviews
I have a Flexible Spending Account with these charlatans.I give them over $2K a year to use to pay for medical expenses and a debit card to use to access the funds. 50% of the time I try to use it they decline. When I ask why, they say they have put a hold on the...
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Anonymous
Anonymous

Hi, I'd like to address one of your concerns.You asked who regulates this industry.It's called the IRS.You know, those people who take anywhere from 22-40% of your paycheck. S...

1.1
Product
Discovery Benefits Flexible Spending Account
I didn't like
  • Rude customer service who kept interrupting me
#850135
Reply to reviews
This company is impossible to deal with.They're always denying claims. Every time I call, they're experiencing high call volumes. I just waited on the line 15 minutes to get a smart answer from this sassy girl on the phone. They never reply to my emails. And then they...
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1.0
Discovery Benefits Rayne, Louisiana
Product
Discovery Benefits Flexible Spending Account
#791974
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I have an FSA account with Discovery Benefits and they have Progressively started to Deny reimbursable expenses such as Doctors Visits to Orthodontists and Dermatologists asking for a detailed explanation of Services rendered.They were fine the 1st year completing and...
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Product
Discovery Benefits Flexible Spending Account
#765206
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