Product: Discovery Benefits Customer Care Clear all filters (6 of 6 reviews match)
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As with several others here, Discovery took my premium but failed to contact the carrier.I actually did a 3-way call with the carrier and Discovery because I too was told that they would do an expedited notification, which apparently never went to the Cigna. Discovery...
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Discovery Benefits Customer Care
#1097355
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Every year I go to my EYE doctor, and every year they have a problem with the bill they give me.They think I am out buying groceries there or something! I had my doctor rewrite the bill twice before they reluctantly accepted it! This year, I don't have the time to deal...
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Anonymous
Cheated Customer

I want to know to how to file a class action law suit against cheating discovery benefit. They deny all the claims despite of submitting the receipt and proof of service. Sout...

1.0
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Discovery Benefits Customer Care
I didn't like
  • Try to upset you into hanging up
#1026426
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On the phone waiting for over 30 minutes.New to Cobra and needed to insure insurance is current. Sent application by mail over a week ago. I was unable to logon on with info supplied by my company. User ID provided did not work . I sent it certified mail and was it...
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Discovery Benefits Customer Care
#1007513
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Discovery HSA is the worst ever...was on hold for 45 minutes...Finally hung-up! My card with MY MONEY is ALWAYS ob hold for some *** reason. I hate this company! My next complaint will be with my employer's benefits administrator about Discovery...
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Anonymous
MedicalExpenseAccountEnthusias

It sounds like you DON'T have an HSA. You should probably learn the type of medical expense account you have before you have a *** fit on the internet and whine like a baby. W...

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Discovery Benefits Customer Care
#947765
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I've had to call them about 8 times and still no resolution.They keep telling me my claim is fine and then they keep denying it. Customer service reps not willing to help and was also denied to talk to a supervisor. Rep was unwilling to go back through the claim to...
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1.0
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Discovery Benefits Customer Care
#852887
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I had, or was supposed to have, Cobra coverage through Discovery Benefits. I kept trying to verify my coverage but I kept getting the same answer, "check back in 2 days!" After several times getting the same answer, I requested to speak to the supervisor to resolve...
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1.0
Discovery Benefits Mapleton, North Dakota
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Discovery Benefits Customer Care
#813538
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