I have no idea what happened to this company in a past life but it's not fair to punish the rest of us now. Literally EVERY expense I have used my FSA benefits for has been denied because they want an itemized receipt for it.
Here's a hint to them. If the charge goes through the HOSPITAL BILLING DEPARTMENT or if it's a company that has LABS in the title..it's probably a legit medical expense.
I've never had this much trouble with an FSA before in my life and if my company doesn't switch to someone else next year I'm opting out. The tax benefits aren't worth the trouble of dealing with this company.
Product or Service Mentioned: Discovery Benefits Flexible Spending Account.
Reason of review: Problem with delivery.